What To Do If HP Scanner Not Working?

The models of HP printers are multi-functional and deliver versatile quality for print, copy, scan, and fax. Through the scanning, users convert their documents & images into the soft copy. If you get problem while scanning the document, there may be a technical issue. After troubleshooting the scanner problem you can again use the HP scanner to scan documents. 

To solve the HP scanner issues you can try the given steps.

How to Reset/Restart your HP Scanner?

First, as you need to reset or restart the HP scanner. Most of the time when users reset/restart the device it can restore the default settings. Turn off the power button and unplug the power cord. After that wait for few seconds to reconnect the printer. After turn on the printer take a test print to make sure that printer is working properly.

Fix the Power Connection Issue  

     

Another reason for scanner error may relate to the power supply. To check if there is interrupted power supply you need to follow the instructions. For troubleshooting the power connectivity problem switch off the power button of the HP scanner. Check the power extension cord & power strip and make sure there is no damage.

Uninstall/Reinstall Printer Driver:

If the printer driver is corrupted, in that case, users face problem to scan the documents. Check and if your printer software or driver is outdated then uninstall it. After successful uninstallation, you need to reinstall the HP printer driver.

After trying both ways to solve the scanner problem, if your HP scanner remains same. You can get help via HP printer customer service. The team of customer care of HP printer will resolve your problem as soon as possible. To reach out the tech support you can use HP support number.